Disruptive forces are impacting companies like never before. Customer expectations continue to evolve at a rapid rate. Competitive threats are emerging in the most unlikely places, and disruptive technologies are reshaping how business is performed.
Customers are struggling to adapt and respond to this increasing pace of change for many reasons including
Lack of business and IT agility
Lack of understanding of market realities and business/customer insights
Lack of innovation around development of compelling products, services and operating structures
Poor strategy execution - alignment of strategy to program execution
Culture of complacency and/or change fatigue
Legacy cost structures, infrastructure and fixed costs
Lack of data and associated analytics to make informed decisions
More than ever, companies are facing significant pressures to innovate, stay ahead of the competition and operate at high levels of performance.